PROPERTY CLAIMS

Recommendations to our Insureds

Remain at the scene and wait for the authorities of jurisdiction, provided that the life is not endangered. See to it that the authorities perform a legal appraisal as soon as possible.

IN THE EVENT OF ANY LOSS

• Take all measures necessary to prevent further damage.

• Notify the insurance company within five (o5) calendar days, as of the date of notification of the occurrence; which can be done phone or in writing.

• Provide the insurance company within thirty (30) days of the loss advice, with all the documents requested for the assessment and adjustment.

• The insurance company will assign a loss adjuster; so that no action should be taken that will change the scene of the loss.

• File the following documents with the insurance company:

  • Original of a narrative explaining clearly your version of the facts.
  • A detailed itemization of the loss claimed at cost value (without gain of any type).
  • A detailed itemization of other insurance policies covering on the property loss.
  • A crime against the property.
  • Complaint filed with the CICCP (indispensable).